Customers in the affected areas of The Glade, Gowrie, Maison Dieu and Hambledon Hill and McDougalls Hill are advised to flush their pipework by running their back outdoor tap for 10 minutes before resuming normal use.
Flushing of pipework in properties affected by the boil water alert is exempt from water restrictions.
The boil water alert was issued for the Glade, Gowrie, Maison Dieu and Hambledon Hill on Monday 10 February, and extended to McDougalls Hill on Tuesday 11 February following water sampling results that showed turbidity above and chlorine levels below the Australian Drinking Water Guidelines.
Flushing of pipework in properties affected by the boil water alert is exempt from water restrictions.
The boil water alert was issued for the Glade, Gowrie, Maison Dieu and Hambledon Hill on Monday 10 February, and extended to McDougalls Hill on Tuesday 11 February following water sampling results that showed turbidity above and chlorine levels below the Australian Drinking Water Guidelines.
Investigations into the cause of test results
indicated that dirt entered the water network during heavy rainfall across the 8th and 9th of February.
Council staff worked across the weekend with testing
showing that turbidity and chlorine levels had returned to normal.
Katie
Hardy, Council’s Manager Water and Sewer Network, said Council staff would
doorknock residents with information the boil water alert had been lifted, as
well as contact businesses. Customers who collected free bottled water will
also be emailed.
Information
will be available on Council’s website and Facebook page as well as on the
variable message board on Maison Dieu Road.
The
standpipe at Maison Dieu will be recommissioned for normal use and has been
flushed by Council Officers.
“Council
teams have been hard at work since the boil water alert was issued to drain and
clean the reservoirs and scour pipework within the affected area,” Ms Hardy
said.
“Since
the reservoirs were flushed last Thursday and Friday, we’ve been undertaking
regular testing across the weekend that showed the water was back to safe
levels with no microbial contamination detected.
“On
the advice of NSW Health, the boil water alert has now been lifted.
“We
advise customers to flush their system by running their external tap for 10
minutes, which will be exempt from water restrictions, before drinking the
water.”
Ms
Hardy said Council was aware of the concern in the community as a result of the
boil water alert, and thousands of bottles of water were distributed to
affected residents in response to the situation.
“Council appreciates this situation caused some
inconvenience for our customers last week, and we thank you for your patience
and understanding,” she said
