Residents are being urged to go along to an information session with Newcastle's transport operator this morning.
The consultation started at 9:30 at the Wallsend Plaza and goes until 12:30pm.
It comes after a string of problems with Keolis Downer underpaying works and cancelling a range of services, reportedly without any notice.
Wallsend MP Sonia Hornery is very happy the operator decided to hold consultation sessions out in her electorate and is urging everyone to go along.
"Accessible and reliable public transport is a priority for many in Wallsend. Thousands of residents in the western suburbs rely on public transport to get to work and school every day,"
"It is important that Wallsend residents make sure that their voices are heard on this issue."
