A glitch in the new National Disability Insurance Scheme portal has been catastrophic for Hunter-based disability service providers.
The portal, which the providers are paid through, has not functioned properly since July, which has left some smaller businesses close to bankruptcy.
NDS Chief Executive Ken Baker says this blockage of funds is preventing disability services from providing their usual standard of services.
"Before the new portal was launched it should have been thoroughly tested with service providers, the people who are going to use the portal, as well as participants of the scheme," says Baker.
"I have no doubt whatsoever that the agency is working very hard on trying to fix the problems but its been very slow, its been prolonged stress on providers and uncertainty for people receiving services."
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| Source: NDIS |
