Business Hunter CEO Encourages Optus To Compensate Local Businesses

BY HOLLY FISHLOCK

Following yesterday's Optus outage, the CEO of Business Hunter says he's hopeful local Optus customers will be offered some kind of compensation.

Optus CEO Kelly Bayer Rosmarin said yesterday the provider would consider the possibility of compensation for customers.

But, despite thousands of businesses losing millions of dollars during the outage, Optus is yet to confirm if any compensation will be offered.

Bob Hawes says customers are anxiously awaiting answers.

"I'm hopeful that Optus will be wanting to preserve it's customer base and do the right thing by it's loyal customers and make some announcements," he said. 

Mr Hawes said local business owners are exploring their options.

"I'm sure more questions will be asked by businesses now; a lot more focus and importance will be placed on decisions made about who they go with, and what sort of system support is in place.

He also reports owners are already questioning whether or not their business interruption insurance will kick-in, as they await more news from the TELCO. 

Communications Minister Michelle Rowland is urging business in the region to hold into their receipts to show proof of economic loss.