Paterson MP Meryl Swanson is calling on the NBNCo to explain why some homes in Rutherford and Aberglassyn have been left out of the NBN rollout.
The suburb went live on the network six months ago, but 150 homes were left out, and they want to know why.
Residents were urged to contact NBNCo directly to get accurate and individualised information, however when they did, they didn't get any of the answers they wanted.
Ms Swanson's office has been flooded with residents telling her they aren't getting the answers they need and they don't understand why.
Ms Swanson says in this technological age, it is ridiculous some residents have been left behind, while those in other areas strive ahead.
"You've got people who are trying to run small businesses from home, you've got students, kids going back to school hoping they'll get the NBN so they'll be able to download their homework and upload stuff they need to send back to school and they just can't do it. it's hopeless."
